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The Implementation of Total Quality Management (TQM) In Small and Medium Manufacturing Company (SMMC) and Its Impact to Competitiveness and Performance

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Tanggal Publikasi: 20 Mar 2018

Abstrak

This study aims to analyze the influence of Total Quality Management (TQM) implementation to competitive advantage and company’s performance, especially to small and medium manufacturing company. Using Partial Least Square (PLS) tested the hypothesis of Structural Equation Modelling (SEM). There is significant influence between TQM implementation to competitive advantage. Likewise with a competitive advantage to the company’s performance there is significant influence. But there is no significant influence directly between TQM to the company’s performance. The study discusses about the implementation of TQM in small and medium manufacturing companies. In the practice, implementation of TQM in small and medium manufacturing companies are not as smooth as the large manufacturing company

Keyword

total quality management, competitive advantage, small medium enterprise

Sitasi

Firdaus, Achmad & Sari, Ratna. (2015). THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) IN SMALL AND MEDIUM MANUFACTURING COMPANY (SMMC) AND ITS IMPACT TO COMPETITIVENESS AND PERFORMANCE. 

Link Publikasi
https://www.researchgate.net/publication/286921633_THE_IMPLEMENTATION_OF_TOTAL_QUALITY_MANAGEMENT_TQM_IN_SMALL_AND_MEDIUM_MANUFACTURING_COMPANY_SMMC_AND_ITS_IMPACT_TO_COMPETITIVENESS_AND_PERFORMANCE/citation/download